Thursday, October 2, 2008

Images not showing up on site

We know about this and are just moving them around on our backend. They should be back up shortly. Thank you for your patience.

Posted by Cutcaster at 11:25 AM

6 comments:

  1. AnonymousOctober 3, 2008 at 6:04 AM

    Hi John,

    I see some are back up but not all, is this still an ongoing operation?

    Thanks
    Mark

    ReplyDelete
  2. AnonymousOctober 3, 2008 at 11:24 AM

    I´m wondering the same thing, cause two of my images are missing...

    Annika

    ReplyDelete
  3. CutcasterOctober 3, 2008 at 11:27 AM

    Yep we moved the images over from our old database to the one we are going to be using going forward. The newest/most recently uploaded ones might not have been moved yet so those are most likely the ones you are not seeing. If you have older photos that were uploaded a while back and they are not showing up, please let me know at john AT cutcaster DOT com. If you want to call me my cell is on the Contact us page and i am around all day to answer any questions. Sorry for the outage yesterday but we should have the images all back up later today or tomorrow.

    ReplyDelete
  4. CutcasterOctober 6, 2008 at 2:57 PM

    Hey Guys,



    Just wanted to send out a quick update from Cutcaster as some of you have been asking why we are "under construction" off and on for the last few days and you might not have read the blog.


    We have been updating everyones' keywords with most of your help and have been adding our new search algorithm to the live site. For some reason, when we add these new features it is corrupting one of our media tables in the database (everything is backed up and very safe so no need to worry). This bug has been knocking images off of the live site for the past few days off and on. We have been working night and day to get this solved and permanently fixed so we can roll out these new search features and refined keywords. Keep an eye on the blog for any updates but I am confident this will be fixed shortly.


    If you have any questions please feel free to email me.


    John and the Cutcaster team

    ReplyDelete
  5. AnonymousOctober 7, 2008 at 9:35 PM

    all my images have disappeared

    ReplyDelete
  6. CutcasterOctober 7, 2008 at 9:36 PM

    If your images are still not showing up or you are missing images, please email john AT cutcaster DOT com and I will fix this for you. We have things backed up and I am more than happy to help. John

    ReplyDelete

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