The end of DRM...

Just a quick note from a Techcrunch interview with the CEO of Mozilla Europe. The article doesn't cover online video per se, but there is a pretty interesting quote from Tristan Nitot (the prez) that caught my eye and was actually put in article's headline:

“I don’t think DRM has a future. Treating your customers like thieves is bad business practice. Today the customer is not ‘king’, they are considered thief first.”

He relates a story about his young son being visibly upset by a DRM-enabled music CD which would not play on his older model HiFi.

“It is stupid to think that the key to a DRM system won’t leak. So if it becomes more painful for a legitimate customer to use a product than it is for the pirates then that’s a problem,” he says.

Kind of a bold, sweeping statement, and I'm not sure the reasoning is sound. But interesting nonetheless.